Last updated: March 10, 2026
By accessing or using the Zentrust AI concierge platform ("Service"), including any chat widget embedded on a venue partner's website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
Zentrust AI provides an AI-powered concierge chatbot that helps users explore wedding venue information, ask questions about packages, pricing, and availability, and schedule venue tours. The Service is provided on behalf of venue partners who subscribe to the Zentrust platform.
When using the Service, you agree to:
During your interaction with the chatbot, you may be asked to provide personal information including your name, email address, phone number, estimated guest count, and preferred event dates. This information is collected to:
For details on how your information is handled, please see our Privacy Policy.
When you schedule a tour through the Service, a calendar event is created and a confirmation is sent to the email address you provide. Tour availability is subject to the venue's schedule. Zentrust AI is not responsible for venue availability, scheduling conflicts, or changes made by the venue.
If you opt in to vendor recommendations, your contact information may be shared with trusted third-party wedding vendors (such as DJs, photographers, caterers, and event planners) who have partnered with the venue. This sharing only occurs with your explicit consent and can be withdrawn at any time by contacting us.
If you opt in to follow-up communications, you may receive:
You may unsubscribe from these communications at any time by clicking the unsubscribe link included in every email, or by contacting us at support@zentrust.net.
The chatbot uses artificial intelligence to generate responses. While we strive for accuracy, AI-generated responses may occasionally contain errors or outdated information. The information provided by the chatbot should not be considered a binding offer or contract. All pricing, availability, and venue details are subject to confirmation by the venue.
All content, design, and technology associated with the Zentrust AI platform are the property of Zentrust and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.
Zentrust AI is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Zentrust shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to inaccurate information, missed bookings, or communication failures.
You agree to indemnify and hold harmless Zentrust, its officers, employees, and partners from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.
We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, venue partners, or the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
If you have questions about these Terms, please contact us at:
Zentrust AI
Email: support@zentrust.net